Jacksonville Dermatology & Cosmetic Surgery

I work in the healthcare and have worked front desk receptionist for over 10 years. I know how to be professional and well mannered! This place, from the first time until the last just rude! They never answer their phone and would always have to leave a voicemail to have someone return my call. Honestly would have to leave more than one voicemail. The communication is just awful. If I ask a question they are not personable at all. It’s common sense to look up a patient and read into their medical chart to understand what I am asking or referring to… but every single time I speak to someone they don’t know my medical information that they have access to and ask run around questions. They have to get more information and call me back. It’s just ridiculous. I have never dealt with a clinic so unorganized. I will not recommend or refer any person to go here. If their employees are no longer there I can only wonder why? Get it together.

As a new patient, I was impressed with my entire visit. The front office staff was friendly and helpful. The Nurse Practitioner, Michelle Mudjar assisted by Alex performed a small procedure. I immediately felt I was in good hands. They explained exactly what they were doing and answered all my questions.

My visits at Jacksonville Dermatology & Cosmetic Surgery are always pleasant when dealing with Doctor Zach and the whole staff! They are very caring and I love how they will go the extra mike to comfort you and assist you when procedures such as mine are not so pleasant; however, with the improvement that I see with my keloids. It makes it all worth coming back every time!

Set my appt in the same week. Came in 30 minutes early to do my new patient check-in, on an I-pad, very easy. My appt was wonderful! Great staff! Michelle Madjar is awesome!

Met Dr. Zachary yesterday and he was simply amazing. Very patient and informative. He’s so great with explaining as well as ensuring all your wants and needs are met. Such a pleasure meeting with him.