Balm & Bubble: Medspa | Wellness

Imagine going to get a hydro facial treatment + micro dermabrasion for the first time because you’ve decided to start taking care of your skin but while you’re getting a facial the esthetician uses the microdermabrasion tool too close to your hairline. As I am laying there i’m thinking “hmm she’s mighty close to my hairline but surely she has more common sense than to be dragging that tool across my hair line and break my literal hair strands. (Keep in mind my hair was braided back so no hair was in the way or preventing her from executing her job.) Anywho, this thought about her probably breaking my strands stays in your head up until you take your braids down to check if she actually broke your hair and come to find out SHE DOES. I took my hair down today and the first two braids along my edge line has MULTIPLE strands of hair broken off. As someone who takes VERY great care of her hair and takes pride in healthy hair this is totally unacceptable. I AM EXTREMELY frustrated and will never recommend anyone to Savannah because of this experience. I am a Black Women who’s very careful about the way my hair is treated and to go and get a new facial done just to leave with broken hair is just despicable. I honestly could go on and on about my frustration but what good is it going to do me? Other than driving myself into rage. I will never recommend anyone to Balm & Bubble/ Savannah. If you’re reading this Savannah, you should be ashamed of yourself. Do better.

I had an amazing experience with Savannah! She was incredibly attentive and made me feel so comfortable throughout the entire Hydro Facial session. My skin feels refreshed and glowing now. I highly recommend her!

Always so happy with my facials from Savannah! I get the hydrofacial and it really gives my skin a nice refresh! Savannah is very skilled and knowledgeable when it comes to skin. And the experience is so relaxing. Happy to support such a great small business!

My boyfriend and I recently visited Balm & Bumble in Austin for microdermabrasion facials with Savannah, and we were blown away by the results! Savannah was incredibly knowledgeable, professional, and attentive throughout the entire process. Both of us left with our skin feeling smooth, rejuvenated, and glowing. The treatment exceeded our expectations in every way. While the building itself could use a little updating, the high-quality care and expertise we received made up for it. If you’re looking for an amazing facial experience in Austin, we highly recommend booking with Savannah at Balm & Bumble!

my skin looks soooo amazing! Savannah was very attentive to my needs! The stress ball during extractions was a lovely touch that helps a lot. 10/10 recommended @theetravelhippie