Ferrara Dermatology Clinic

Absolutely lovely staff and fantastic treatment experiences. Felicia is very knowledgeable when discussing treatment options. My concerns are always heard and the outcome has been continuously amazing. People are always commenting on how incredible my skin looks.

I was 10 mins late. I waited 5 minutes as one clerk was helping another patient. Another clerk appeared and offered no greeting and had an attitude from the start. She gave me a tablet to fill out documents and flatly stated well your appointment was at 10 and this will take you 10 mins to complete. I quickly completed it in 5 mins. She then asked for a credit card to be on file and I said no I am not comfortable with them storing my credit card. She rudely mentioned collection and I said I pay as I go no collection needed. I also told her how rude she was being. That got the office manager involved which was no help. The doc came out and was no help and then refused to see me. RIDICULOUS! The childless cat lady behind the desk is ruining that business. GO ELSEWHERE! Update - I went to Rochester Dermatology, received pleasant professional service, my insurance card was all they needed, no credit card on file needed! Based on other reviews it looks like many have had similar issues with this doctor and his rude staff.

Felicia is very professional and thorough. She explains things step by step, so I know what’s happening and what to expect. She obviously takes great pride in her work—as she should. It is excellent!

Great experience, very professional, Felicia my aesthetician is wonderful! I’ve had two chemical peels and multiple hydra facials, my skin appears more radiant and youthful. Satisfied with my results. I definitely recommend this location and services.

Paris is amazing! I love that you can be scheduled to see the same person for your entire treatment schedule over multiple appointments. Always a great experience!