The Everett House Community Healing Center

I had gotten my first massage there not too long ago and I was so happy with the service! I was late, as my gps took me to the house next door and coming from washington traffic was a nightmare, however instead of canceling my appointment they still waited for me and were very welcoming. My massage was exactly what I needed as I had quite a bit of tension in my back. Ryssa did a fantastic job, I felt so much lighter and had no more pain. I am interested in checking out the other amenities and will be coming back!

They continuously make improvements to this facility that I would have never noticed had I not come back. My very first experience at the everett house was about 7 years ago, if I was not mistaken. When I went then, it was only a few dollars cheaper, and my experience was subpar. I felt that it was over crowded, and that I over paid for the minimal sauna and steam room available. However, after going back after years my experience was the total opposite and was amazing!!!!! They have added at least 2 or 3 more saunas and steam rooms that are also much better kept than I remember my first visit. I went on a Friday night, yet there were times I had the beautifully kept saunas and steam rooms all to myself! I also LOVED the fireplace they added. Even after covid, and all these years I was Highly impressed to see how much the owners and staff have put into ELEVATING this space to what it needed to be. I am so glad I gave this place another chance, and if you are a Portland native or anyone that has not been back in a while, do yourself a favor and give it another chance. If you are unsure, go on your birth date, show ID, and I promise you will see what I mean! I will definitely be returning soon to treat myself at least monthly😊 My only ask is that the people who use this space to maintain SILENCE during quiet hours. As a solo attendee, even though the chatter, laughter, and conversations were not extremely loud, it was quite irritating and hard to ignore when you are expecting quiet. If you cannot go an hour without hearing your own voice, don’t sign yourself up during quiet hours please.

Well, I’m gonna go in reverse so that I can say holy smokes Indy what a gifted human being. And what a compassionate human being yes, you are doing exactly what you should be doing for the rest of your life… And the person who finally did help me with the waivers at the front desk I’m sorry I forget your name but you’re understanding that the system really is a barrier. I would say these two individuals made what I started with as maybe a two star experience. I understand you all know that the waivers and the MINDBODY application is definitely not user-friendly so thank you for acknowledging that the one piece that is human oriented that wasn’t a good experience with the person on the phone. I get that it’s busy on Friday morning, and I’m imagining it’s probably the same person who welcomed me I would say there is a gap in good service there.

There is no email address listed on the website, so I’m writing a review instead. I received a gift card for this place for my birthday. I have a stressful healthcare job and work-related injuries that cause me pain. I called and requested to book an appointment for a massage and spa session the following day (“tomorrow”), and was told it was scheduled and confirmed. I showed up for my appointment, and was told there was no appointment, and also no availability that day. The employee discovered that my appointment had scheduled for the wrong month in their calendar. The employee did not seem to care at all or offer me any alternative. I went home very disappointed because I really needed the treatment, and I rearranged my whole day for the appointment. I have been to Everett many times, and my experiences are very hit or miss. This was a big miss.

The place is good, nice environment, but for whatever reason the employee vibe is almost always off and bad. This has been the case for a while, not sure if it's management or what, but there is some sort of animosity/weird vibe going on that almost makes this place not worth the visit. Wish it felt a bit more inviting, warm and relaxed there.