Milan Laser Hair Removal

This Milan is the BEST I have been to! I have went to a few different ones when traveling and as we look for places to live in Nashville area. They have the sweetest staff over all the locations I have been treated at. I’ve had 3 different providers (Melissa, Bekah, and Chris) and they have always made me feel like I am important at every appointment. Ileen, the manager, is also beyond amazing! They are great at communicating. They always get me in as soon as possible. I love that they work with me with my crazy work schedule!

MILAN LASER THEY TAKE YOUR MONEY AND THEN CANT PROVIDE THE SERVICE REFUSES TO ADDRESS THE ONGOING ISSUE I have finally figured out Milan Laser. They promise you lifetime laser, sounds too good to be true right? It’s not going to happen. When you first sign up with Milan they make sure to get you on the books for your first few appointments, you get your treatments you are paying for. However once a little time goes by they start canceling your appointments. They “don’t have a provider” “technical issues” “management issues” I have heard every excuse at this point. I have been canceled on day of, the day before and most recently, they didn’t even have the decency to cancel on me, I showed up to my appointment and the business was closed. I called the corporate office and they told me no provider could come in that day. So here is my question, how could this business possibly stay open? I see marketing advertisements for Milan constantly, it’s infuriating seeing them bringing in new customers when they can’t even take care of their existing clients. I can guarantee you they are not canceling on their new clients, they want them to think this is a good place! And they will get their moneys worth! What they are doing is so wrong it’s disgusting. I paid $14,000 for full body lifetime laser. They have canceled on me so many times at this point it’s a joke. Every winter comes around and I can finally get lasered and they cancel on me time after time. I spoke to the clinic manager winter of 2024 & 2025 (different managers btw) who apologized and assured me this was a difficult time for Milan and to please be patient so they could get staffed. Now it is 2026 year three of this happening. It’s not going to happen. I have lost all faith in this company at this point. I reached out to the clinic manager and regional manager with my concerns and they won’t even respond to me at this point. Milan laser will take your money and then not provide the service. All the 5 star reviews are from new clients (the ones they haven’t started canceling on and ignoring yet) Look at all the other one star reviews, they confirm what I am stating.

I’m obsessed with NakedMD. The first time I visited they were having a special on micro needling and I had been hearing about it for a while so I was so excited to be able to afford the service with the promotion. The micro needling was better than Botox and the women that did the procedure was so confident and quick. Will definitely be back for more. Most recently I came in for a facial Caroline was so sweet and she bounced my skin back to life without asking a ton of questions about my skin. She just looked at my skin and knew what it was lacking. Perfect for the post Christmas grey January blues!

Definitely recommend Linda! she did amazing on my lips and was very professional but makes sure your comfortable! also very assuring!

Sophie and Ilen are great! Had a last minute appointment and they got me in quickly! Everything was so clean and they were so friendly! They had so many options to choose from. Can’t wait to come back!