LaserAway Atlanta

Saw that LaserAway was running a great promo on tox units so I decided to try them out for the first time for a top up. This location is conveniently located in the Buckhead Market Place with free parking. The location was clean and the front desk staff were very nice. Mia was super courteous and friendly. My RN injector was Malika and she was incredible. She took her time with her initial consultation ensuring that I get the results I was aiming for. I appreciated her care and precision throughout the entire process. I trust I will have great results once everything sets in and look forward to returning and checking out their range of service offerings!

I've been to the Atlanta and Midtown locations for Laseraway both locations have excellent customer service. You are always greeted with a smile. You are always spoken to in a pleasant manner. You can really tell they enjoy what they do. The technicians always try to make your visit pleasant.

Super friendly, professional, and great service! Everyone here is super nice! I am currently getting laser tattoo removal and my results have been awesome! I chose to go with this company because they have many locations nationwide and they use certified nurses to do all over your laser procedures, so I feel really confident in the way that they work. The machines and lasers are super tech and top of the line! Every one is always so sweet and accommodating! They are on the high end price, but they always have great sales and deals! You get what you for here! Premium staff with a premium service! I highly recommend them! The facility is always super clean and great! Easy to schedule and reschedule, always on time for when service needs to start, and staff is always super friendly and professional. I love it here!

Full face Laser hair removal. Had 12 treatments. Couldn't believe it, but my facial hair stopped growing as a crazy. Great result ! The facility is clean. The people working there are nice, freidly and professional. Highly recommended!

Nachelle at Laser Away in Buckhead completely saved my experience here at this location just by being professional, a listener, a communicator especially, and a problem solver. For context, I have been extremely disappointed by my experience here due to being treated like a revolving door patient. I bought 4 sessions for 4 tattoos and after asking if I could instead come in and be treated 16x for one tattoo, I was given incorrect information by being told that was possible. Each time I came in for an appointment after that initial incorrect communication, my experience dealing with the front desk staff telling me I only had 2 then 1 session left was confusing and despite attempts at clearing my confusion at each visit, each person I spoke to only confused me more and clearly did not have the skills or patience to solve the problem of me being given an incorrect expectation my first appointment. I don’t know why it was so difficult to communicate to me that I was paying for sessions irrelevant to the number of tattoos I worked on. I would have worked on all four that I paid for simultaneously if my misunderstanding by no fault of mine would have been resolved. That is irrelevant now- I’m writing this because after the awful experience I had being told different things by front desk staff and experiencing a confusing lack of communication- I had an awful opinion of laser away and did not want to come back. After speaking with Nachelle today, I have a much more positive outlook of my treatment here at laser away. And all it took was her taking her time with me, skillfully verbally communicating to make me understand what had happened, bringing in different staff members, and working to create a solution for the time and money I wasted due to laser aways communication failures. Nachelle is very well put together, professional, and friendly. I felt very comfortable with her and as someone who was extremely unhappy with my experience here prior to her solving my problem, I can say that she kept me from going to a different laser clinic. I bought another package w her. I do not want to feel like a revolving door patient that is not worth understanding my treatment or being communicated to. The other front desk staff at this location that I’ve communicated with can take a lesson from Nachelle that friendliness is not enough to create a positive customer experience. Friendliness plus clear communication and problem solving does. It can be so rare in Buckhead to be taken care of to the level that Nachelle executed today- which is why I am writing this review to let laser away know that she saved laser away from losing a customer today.