Hand & Stone Massage and Facial Spa

Rochester is THE BEST!!!! Every time I visit he ALWAYS exceeds my expectations. Very thorough and I leave there feeling like new money. I’ve tried other massages while on vacations and at resorts an every time have left dissatisfied with the results. Rochester is one in a million hands down THE BEST!!

Had a facial with Caila and a massage with Kendra. Kendra was welcoming and asked me about areas of concern. She also gave recommendations for extras that would be helpful. Kendra has a firm to medium hand and concentrated on the areas that needed extra pressure. I highly recommend her for a massage. Caila executed my facial and performed a consultation prior to. I like that she asked me about my concerns and made recommendations that left me glowing. I tried the diamond treatment and absolutely recommend it for more mature skin. I highly recommend Caila. She concentrated on my face, neck and shoulders. I left Hand and Stone so relaxed and glowing. To be honest I’ve not had a bad experience with Hand and Stone yet. Everyone I have had contact with here has been very positive and professional. I definitely recommend the staff.

Let me take the time out to give hand a stone five stars best massage I’ve ever had first massage though but hey had a young lady named Anita when I tell you it was so relaxing and rejuvenating hey, if you haven’t had one check out Hand and Stone they are the best thing going. I got a Massage for one hour from head to toe and I thought I was in heaven felt so good once again if you haven’t had a massage try out Hand and Stone you will return cause I’m about to book my appointment now. I’m going back for number two. Try it ……

I have very mixed feelings about this place. I had a massage that was so wonderful. I asked the masseuse to focus on my upper back and she did sigh a great job that I signed up for a membership right away. However, on my second appointment I asked for the same focus on my upper back but unfortunately that didn’t happen and I left with the same pain I came in with. It’s so disappointing because I was so excited about the membership and getting consistent massages but now I will be cancelling my membership. Edit: my feelings are no longer mixed, they simply do not care whether or not you’re satisfied with a service. Do not waste your money coming here.

I have been going to Alicia for facials for about 7 months now, and let me tell you, she is fantastic. She listens, honestly, and she is through. She will recommend a routine that is tailored just for you. I have received facials in other places, but no one else compares. 10 out of 10 recommend her for your skin concerns.