Dental Associates

I've always had the most incredible experience at dental associates never had a bad experience at all. I feel that when people write their reviews especially off of their opinions and feelings at the time of their emotion and don't write what actually really happened gives inaccurate informations and one side to the story it's not fair for the company, but still won't change my mind about coming to dental associates. I feel if I had a cavity or bad oral hygiene I would not be mad at anybody but myself.

UPDATE #2: 12/9/2025 I want to update my review based on new information I learned after getting a second opinion at a different clinic. My very last communication from DA was something to the effect of, “Everything looks good, see you in six months.” That reassurance turned out to be inaccurate. At my second-opinion appointment, the new clinic informed me that the X-ray I received from DA was not diagnostically usable. It was blurry, taken at the wrong angle, and—most concerning—cut off before the gumline and bone. The hygienist explained that because the bone and periodontal structures were not visible, the X-ray could not be used to evaluate the areas X-rays are meant to show for periodontal disease or early bone changes. The new clinic performed complete diagnostics with new X-rays, photographs, and full periodontal charting. I was informed that I now require periodontal scaling and root planing (D4341) across multiple quadrants, which is only recommended when active periodontal disease is present. This work is extensive enough to require multiple visits totaling approximately four to four and a half hours, along with nitrous oxide due to the expected discomfort and inflammation. None of this was mentioned to me at my last visit at DA, and despite any prior findings they may have observed, I was still kept on a routine six-month schedule instead of the more frequent periodontal maintenance schedule this level of disease typically requires. I was also informed—for the first time—that one of my teeth has become slightly mobile. Tooth mobility usually reflects more advanced periodontal issues, and depending on how my gums respond to treatment, I may need referral to a specialist. This was shocking to hear after previously being told everything looked good. In addition to periodontal treatment, I was told I need a multi-surface composite restoration on a molar that is structurally compromised. This was not mentioned to me at my most recent visit at DA. Overall, the contrast between “everything looks good” and being diagnosed with multi-quadrant periodontal disease, a mobile tooth, a structurally compromised molar, and unusable x-rays has been deeply distressing. I’m sharing this update to accurately reflect my experience and help others make informed decisions about their dental care. - A patient who deserved better. UPDATE #1 - 11/24/2025 - I reviewed my dental records after filing my formal complaint with the Kansas State Dental Board, and the documentation only reinforced why I spoke up. I’m not sharing the details publicly — those go directly to the Board — but I want to reiterate why I’m being transparent about my experience here: Every patient deserves consent, respect, accuracy, and safe care. No one should ever feel rushed, dismissed, or unheard during a medical or dental visit. My goal in sharing this is simple: to protect others, to encourage patients to trust their instincts, and to make sure future care in our community is held to a higher standard. Thank you to everyone who has supported me, asked questions, or shared this post. Your voices matter more than you know. 11/21/2025 I’m sharing my experience as a former patient of Dental Associates with Dr. Jeff Smith D.D.S. because every patient deserves respect, consent, and comfort during their care. During my cleaning, the hygienist used an ultrasonic tool on me without my consent and continued even after I clearly said I didn’t want it and that it caused pain. I left feeling dismissed and unsafe, and that isn’t acceptable for anyone receiving healthcare. Because I believe patients should be heard and treated with care, I filed a formal complaint with the Kansas State Dental Board. I encourage others to trust their instincts, speak up, and advocate for their comfort — your voice matters, and so does your experience. Caption for the photo below: Their photo. Their lobby. Their documentation. I’m just placing their pieces where they can be seen together.

This is my first online review for Dental Associates. I had a cleaning appointment with Elissa, she done a great job with cleaning the stains on my teeth from all of the coffee I drink. She was very pleasant to be around. I asked her several questions about the tools she used, if I could see one of them used with the water. It was not what I imagined from feeling it. I shared some of my personal experiences I had lately, and she listened, and never seemed uninterested. She done a very professional, and through job. Dr. Smith was filling in for Dr. Clark. He was very nice and made me feel at home. The receptionist are very friendly every time I talk on the phone or come in. The office is always clean, I think I have been going there more than a decade. I was there when they were located farther North. Go team! Merry Christmas.

Dr Smith and staff are always so welcoming and friendly. He's always been very gentle. I've also seen Dr Clark and I've never had a bad experience.

I sat right down, Kathy was very friendly, not to go into details but, she started her charting and had my teeth more than have cleaned before Dr came to exam them. Before I knew it, she was polishing them My very easiest cleaning I have ever had. I have always had such a phobia of dentists since childhood Thank you Kathy!