Heartland Dentistry

So I called today January 9th 2026 and received a text back saying their office is closed permanently. This is the place that told me cavity fixes were only about $300 without insurance meanwhile aspen wants to charge me $800 after the insurance "50% coverage".

I wish to extend my sincere thanks for the outstanding service provided by Dr. G. My family has been dedicated patients for more than ten years. However, I have observed a recent shift towards a more corporate demeanor within the practice. Due to personal obligations, I had to reschedule a few cleaning appointments. Regrettably, the receptionist, Erica, exhibited a rather unpleasant and rigid stance regarding the new corporate regulations. Despite my long-standing patronage, I was informed that missing or rescheduling more than three appointments would lead to a loss of access to the doctor. Erica proceeded to outline unnecessary details and guidelines, which I found to be quite vexing. Following a brief discussion with Dr. G, I have opted to terminate our association with this practice due to the absence of a family-centered approach and the unprofessional conduct of Erica. It is crucial for businesses to bear in mind that customers are the ones who sustain them, not the other way around. I strongly recommend steering clear of Heartland due to their excessively corporate approach. The new corporate direction at Heartland dentistry does not align with the exceptional care provided by Dr. Graff and his team, who have always taken great care of my family and me. They have been a part of my children's upbringing and continue to assist in maintaining their dental health. Dr G when and if that time comes we hope see you on the other side you are truly family!!!

I have been coming to Doctor Graff’s office for two years now. He could tell within seconds of meeting me that I had anxiety about going to the dentist. He was intentional in making sure I was informed about my care every step of the way to reduce my anxiety. I no longer hate going to the dentist thanks to Doctor Graff and his amazing staff.

ANDREW GRAFF IS NO LONGER WITH HEARTLAND DENTISTRY. DIDN'T SAY WHERE HE WAS GOING OR WOULDN'T. SUPPOSEDLY STILL IN DENTISTRY IN WICHITA SOMEWHERE???? NEW DENTIST IN THE OFFICE DON'T KNOW WHO, LOOKING TO FOLLOW GRAFF.

Monday morning ... my tooth is screaming at me and I need a dentist. Called Heartland and Karen asked if I could come in right then. That alone is AMAZING!! Everyone at Heartland is awesome! From Karen, Erica, Snow and the doctor. Dr. Andrew was very thorough. He explained everything and made sure I understood what was going on with my teeth. If you are looking for a dentist or an entire dental family, I would without a doubt recommend Heartland! Thank you to everyone at Heartland.