Advanced Dentistry of Rhode Island - Ryan S Lee DDS

My husband and I brought our daughter to Dr. Lee in December of 2022 for full mouth dental implants and he agreed to give us a discount for the work that he would augment with a grant that his office receives. We initially became concerned after Dr. Lee allowed students in his Plainville office to work on my daughter's mouth for four hours using only local anesthesia. Two of the implants were misplaced at that time and had to be replaced. We expressed our concerns at that time. We requested a documentation of current charges from Dr. Lee's office multiple times and these were never provided. I'm addition, given the pain of the procedure, Dr. Lee agreed via telephone and email to use nitrous oxide during the last implant appointment and failed to do so. My daughter missed an appointment due to having Covid and Dr. Lee's office did not respond to multiple calls and outreach attempts. We chose to leave Dr. Lee's office after multiple negative experiences. Dr. Lee initially agreed verbally to refund 10,000 of the 15,000 we spent if we agreed to sign a non disclosure agreement. He was incommunicado for a long while and we realized he was not going to honor his verbal agreement. We were advised to go to the consumer division of the attorney general's office for assistance with mediation. Eventually, Dr. Lee agreed to refund half of our money in two monthly installments beginning in October of 2024. He has never honored the agreement. The pain and suffering , both physical and mental, that my daughter has experienced as a result of his negligence cannot be measured. My husband and I are senior citizens who are continuing to work out of financial necessity. I wish that I was aware of previous complaints made against his practice prior to engaging with him in good faith. My husband has gone physically to the office and been told by Dr. Lee that " the check is in the mail." Just to be clear, we have never received any of the money he promised to refund. We were informed that it would be an additional 12,000 dollars to remove the failed implants that Dr. Lee placed. He is aware of this added expense to our daughter's treatment. Dr. Lee does not respond to emails , this review, a request from the BBB or other outreach attempts. I am astounded by his unethical behavior and wish that we had never done business with him. I don't understand why it is so difficult for Dr. Lee to do the right thing for his patients and their families. Just wondering why Dr. Lee has not responded to our review. He appears to have responded to other reviews to try to resolve issues? Again, evidence that he believes he can take advantage of his patients with no consequences.

I can not thank Dr. Lee, Gloria, and the rest of the incredible team at Advanced Dentistry of RI enough! I had been putting off a necessary procedure because I was nervous about the recovery. Dr. Lee eased my fears by explaining every step of the process and letting me know alternative steps if any stage of the process failed. Everything worked out beautifully, and thanks to his impeccable expertise and the amazing staff, I now have a smile that I never thought I would have! This has been a lifelong journey for me, but thanks to Dr. Lee and team I can finally smile with confidence. Best decision I ever made! Update: I had an appointment to follow up on my previous procedure from a few months back. Dr. Lee wasn’t at this location today, but I had the pleasure of working with Dr. Patel who was just as wonderful and took his time to make sure everything was perfect. As always, Gloria made sure to double check everything and Brandon was there every step of the way to help out and share a laugh. I don’t have the words to say how truly grateful I am to this team and this practice for what they’ve done for me. Thank you all again for giving me my smile back!

I was referred to Dr. Lee; a physician experienced in dental care for patients who have received radiation treatment to the head & neck. Knowing that dental surgery can be complicated for me, Dr. Lee took time to fully explain the risks of treatment and how he would control and manage them. Nothing was rushed. He made himself available, and I feel confident that he will work to obtain the best possible result for the tooth extraction & implant he will complete for me. His staff was also wonderful, going above & beyond to put me at ease and to assist with insurance billing so that my financial burden was as light as possible. I highly recommend Dr. Lee & his staff as proficient, dedicated, confident, and caring.

Yesterday was my first visit and I can't even begin to express what a great experience I had! Dr. Lee and his lovely staff were amazing! They were so informative and patient answering my numerous questions and putting my mind at ease. They gave we a clear plan of what my options were and reassured the perfect outcome for success. Their level of professionalism and compassion is top notch! I will be recommending all my friends and family!

Absolute best staff! Each and every one of them is personable, nice, professional and very knowledgeable! Dr. Lee has given me so much of my confidence back and so very honest and just the best dentist out there! I hadn't been to the dentist in years due to straight anxiety so my teeth were awful and they just make you feel so comfortable and relaxed all while doing amazing work on your teeth!