Brows Bar and Skincare

I have been coming a few times over the past couple of years and normally love it but since they’ve hired new people I would not recommend going unless you go with the normal lady there. I believe her name is Sujita. I just went and was taken back by someone else and I specifically asked to only clean up my eyebrows please as I am trying to grow them out. When I looked in the mirror she had taken off a major chunk of my eyebrow and when I mentioned it she only said oh there was only a couple of thin hairs. Hopefully she doesn’t do it to more people. I attached a picture of where my eyebrow used to start and you can see how much was taken off.

First time customer. I came in to get my eyebrows waxed/threaded and was serviced right away. The woman did such a good job. It was basically painless and it was so affordable in pricing. The place was very clean and spacious. This is definitely my new go to spot and I would highly recommend to others.

EDIT: Sujita reached out to me and refunded me $15 which was the overcharge. I am hopeful for increased levels of transparency from now on! --Original review below-- love small, women owned businesses so I am really sad to write this review, but the lack of transparency around pricing left me feeling taken advantage of. I booked an eyebrow threading and hydrafacial online. When I booked it, the website told me these items together would cost $140. Fine. Sujita did my eyebrows and facial. She is very friendly and I enjoyed learning more about her and the studio. The facial consisted of cleanse, mask, and an ice cube massage. She never asked me if I wanted anything done, she just did what, I assumed, was the standard facial proceudre. The problem comes when it was time for me to pay. She tells me, "Because of the mist and ice massage, it is $50 extra." She says this very quickly and then flips to a screen that asks for a tip with only the options for 25%, 30%, and 35%. Let me be clear that at no point did Sujita ask if I wanted her to mist my face or do ice cubes. Regardless, the fact that that would be $50 extra is absurd. I only see the final amount after I pay and realize it comes out to over $200! By that point, I am flustered and leave. I hope this does not happen to any future customers.

I’ve been getting my brows threaded here for over a year now. Sujita and staff do such great work. Fair price for service and short wait times!

I’ve been seeing Sujita for months for waxing and she’s amazing! She’s very gentle and friendly. On my birthday this past Friday I book a facial. By far the best facial I’ve ever had! 10 out of 10, highly recommend her & her staff.