Dyson Dermatology

First of all, Dyson does not call you with skin cancer biopsy results. When you call for them, you are put through a phone tree, then told via a recording to leave your information and you will receive a call within 48 hours. Which in my case, three times, they failed to do. Why should one have to wait to get a call back with skin cancer results, only to be ghosted? Terrible, uncaring patient care from what is in my opinion a factory. I'm done with these people. Update: I called the office for the fourth time to get my biopsy results, and was able to get through to a person by using the "appointment" link. I explained that it had been four weeks, and I had heard nothing. I was put on hold for 15 minutes. I hung up and called again, for the fifth time. The phone person was rude, telling me that they were "very busy." After only two minutes on hold, she told me that my biopsy results from skin samples taken in three different places on my face were benign, and that they had left a message on my phone earlier in the day to that effect -- which was untrue. I have to wonder whether it was necessary to take these skin samples for biopsy in the first place.

I will be changing dermatologists. They have rescheduled my appointments a few times and then when I do have a skin concern, they can't see me for months. The person on the phone said I can call them every single day until my Dec appointment to see if there is a cancellation (I first contacted them in September with my concern). When I went to cancel my appointment after finding an alternative Dermatologist the person on the phone simply cancelled my appointment, did not ask if there was a concern and did not ask to reschedule. They are simply concerned about volume and not the actual patient.

I was not very happy with my last visit for a full body check. The dr did not want me to say anything. She cut me off when I tried to point out an issue . Then told me she would find it. Im now going somewhere where else to have the issues dealt with. Not recommended.

I have seen Ashleigh Ledet for some time now and cannot recommend her too highly. She has thoughtfully and caringly helped me find ways to address some skin problems. Even more, she has always treated me with kindness and respect, creating a safe space in which to discuss my specific needs and challenges. I've worked with many medical providers in my life. Few have made me feel as safe, heard, and welcome as Ashleigh.

I made an appointment to have a cyst removed from my arm. And I saw the nurse practitioner who said she couldn't do it at that appointment.I would have to make another appointment. Then they schedule me a month later to see Dr. Dyson, who spent about 2 minutes with me? Doing a supposed skin check and then I had this appointment to have the Sis removed, which was 2 months after the initial appointment, and today my appointment was at 1 o'clock, 15 minutes after one when no 1 was in the office. I asked the front office person. If they knew I was here, because I had to leave it too.And then someone comes out and tells me, well, I'll have to reschedule you because the doctor won't be able to get you out of here by two. I said, when were you gonna tell me that I've been sitting here for 15 minutes? Why can't she see me now? So that I can leave by 2 o'clock. Nope, I'm gonna have to reschedule, and then they tell me to keep my voice down, because I was getting upset and then they tell me they can see me in 2 weeks when I ask them, how come it took 3 months to get this appointment? And then they told me that I could not have the appointment, and I was discharged.