Louisville Laser Med Spa

I was seen by mackayla but every staff member I encountered was so warm and welcoming. They really created a calm positive environment that helped me feel relaxed and my treatment. They also went out of their way to preform my first service immediately after my consult and I really appreciated that

Had my 2nd tattoo removal session with Lauren. She was very kind and calming. She was obviously knowledgeable and really made me feel secure in the process

I recently visited Louisville Laser for a laser hair removal treatment touch up, and it was a terrible experience. During the session, the technician was careless and unprofessional, resulting in severe burns to my armpits. The pain was excruciating, and the aftermath left me with blistered, discolored skin. What’s worse, when I reached out to address the issue, the staff was dismissive and offered no genuine apology or solution. I expected a high standard of care and safety, but unfortunately, that was far from what I received. I would not recommend them to anyone. If you’re considering laser hair removal, please look elsewhere for a provider that prioritizes the safety and well-being of their clients.

I purchased 6 or laser hair removal sessions for my underarms and upper leg hair - when I purchased the package I was not told this was only partial treatment (full is more around 20+ treatments). I would NOT have purchased the package having known this. I completed the 6 treatments and still have full growth on both areas. They also were inconsistent with the machine they used for treating my armpit which probably gave for different results. On the contrary, the staff and management were very kind and easy to work with compared to another laser company I had used prior. Overall, with the package for full hair removal with Louisville laser, I would recommend paying the same price and going with Milan or Ideal.

I bought the laser hair removal treatments for my legs and feet. I feel like the technicians here do a much better job than at other laser places I have been. The other treatments did not take like the ones here at Louisville Laser. Maybe they didn't have the power turned up enough? Either way, the staff is awesome and I will definitely come here again.