Klarity Ketamine Clinic

Love the Castleton location, never been to the Greenwood location but Everyone at the north office is awesome. Great bedside manner, easy to talk to and make sure you're ok above all else. Coming from someone who has a sincere dislike for a almost every medical establishment, klarity is a 180. I'm so glad I took the time to work on myself and even happier I came across Klarity. It's not often I hit it out the park on the first try!

Update to owners response: if pressure is not part of your sales tactic, then why is there a deadline to commit? I’ve asked this 3 separate times, once via email and twice on the google reviews and have yet to receive a response. In my opinion this is a preparatory treatment center more interested in selling you treatments you don’t need than actually helping you feel better. For reference my discussions with them only included ketamine and TMS treatments. I just went through the consultation process and spoke with a kind, knowledgeable nurse practitioner who spent time discussing my specific needs and options. They offer “memberships” that lock you into 6 months of treatments offering discounts on primary treatment (for me, ketamine) and secondary treatments they offer (like TMS) in a system similar to a spa asking you buy a bunch of massages so you can get a discount on facials. If you don’t do a membership you can run through insurance (nasal spray ketamine) or pay out of pocket, IV ketamine, without discount. However I was offered at the last minute half off of IV ketamine if I committed by Monday end of day (my consultation was on a Friday and was told this usually a 24 hour only offer). I emailed and asked for a couple of weeks extension so I could hear back from my medical team about information concerning treatment and was told no. In nearly 20 years of seeking medical treatment and therapies I've never had an individual or facility use high pressure sales tactics with a penalty close as part of their offerings. I find this especially curious of a mental health treatment facility who, by the nature of the facility, knows that stress and pressure increase anxiety. Mental health care and treatment should be carefully thought out and not rushed into as this sales tactic suggests. I haven’t seen this tactic used outside of car sales and QVC. I also don’t feel safe or comfortable working with a facility that asks me to make medical decisions under pressure. The NP I spoke with was qualified and empathetic and I’m sure there are good people working there but the business model needs serious restructuring.

Avery was absolutely amazing. As soon as we started talking I felt at ease. He was warm and welcoming and I didn’t feel judged at all. He patiently listened to me and was open and honest with the line of treatment, I could have chatted with him for hours.

Klarity is amazing. The treatments and medication management have lifted me out of a hole I never thought I would be able to escape from. Every staff member I have interacted with has been kind, compassionate, and willing to make you as comfortable as possible while you are there. The facility is nice as well. Highly recommend!

From my first consultation to now I have felt confident and truly seen by the whole staff. I feel like my treatment is tailored around I need most. I do feel improvement with my treatments and care team. They are one of the nicest staff I have came across. I finally feel seen and heard.