Boyne Dermatology - Jacksonville Dermatologist

I had a sudden issue on my face. I called to schedule an appointment with the hope to get one soon and to my surprise I was asked to go that same date. I could not make it that same date but I was so relieved to get a quick one. On that first visit I left their office impressed with their attention, caring, attentiveness and help both from Mrs Emily as well as from the staff for which I'm grateful..

Our biannual visit to see Dr Boyne was excellent! It’s hard to say it was excellent after her thorough skin check results in many sprays of liquid nitrogen. Our skin has been tended to by Dr Boyne for over 20 years. She and her office staff are efficient and friendly. Quite a camaraderie after all these years. Thank you!

As a new patient, I arrived on time for my scheduled appointment and waited 30 minutes before requesting an update. I was informed that two additional patients were still ahead of me. Several individuals in the waiting room shared that extended wait times are typical at this practice. While occasional delays are understandable in a medical setting, consistently running significantly behind schedule reflects a broader operational issue. Patients plan work, family responsibilities, and other commitments around these appointments. When delays become the norm rather than the exception, it impacts both patient trust and the overall perception of the practice. I chose to cancel my appointment and seek care elsewhere. I do want to recognize the front office team — they were courteous, professional, and empathetic. They offered the option to see the nurse practitioner, but my medical needs required evaluation by an MD. They handled the cancellation respectfully. I am sharing this feedback in hopes that leadership evaluates scheduling practices and sets clearer expectations for patients. Efficient time management is not just a convenience — it is a key component of the patient experience and long-term reputation of any healthcare practice.

I was establishing as a new patient today. There was a lot of paperwork that I hadn’t anticipated or allowed enough time to complete. The questions were very thorough, which mostly made me feel more secure about their level of knowledge of my medical history. I was impressed with all the staff and especially the ARNP, Emily Begley. She was very pleasant and talkative and listened well to me. I had a thorough skin screening, including my scalp, which no one has done at other offices. Good attention was paid to other issues that showed up in the screening, too. The office itself was clean and comfortable and in a good location. I will definitely return for my 6 month follow up visit and feel grateful to have found this provider!

Very good experience. Everyone was welcoming and very friendly. It just felt like a calm environment. I was seen quickly and Emily, the provider, made me feel very comfortable. I would highly recommend.